Table of Contents
Heritage College is mandated by law and by the community we serve to provide an educational environment that demonstrates professionalism and academic currency, that values diversity, and that respects the processes and traditions of learning.
1. SCOPE OF CONDUCT
Appropriate student conduct can be defined by describing behaviours that demonstrate its presence and then, conversely, by defining activities that clearly demonstrate its absence. Student conduct will be demonstrated in four distinct areas of activity:
- Classroom conduct
- Academic integrity
- Relationships with students outside of the classroom
- Relationships with faculty and staff outside of the classroom
2. Adherence to Policies
- Familiarize themselves with the College policies relevant to them.
- Adhere to those policies to the best of their ability and assist and encourage fellow students to adhere to the policies.
- Draw perceived problems with the policies to the attention of their Student Adviser, which will take concerns to the Office of the program director.
2.1 Inappropriate Behaviour
Students will ensure that their behaviour is always respectful of others and supportive of class
objectives. Students are not to use the classroom or online environment to:
- Utter scurrilous, profane, or obscene language.
- Make remarks or engage in conduct that is racist, sexist, or in other ways discriminatory.
- Engage in behaviours or make remarks that could reasonably be interpreted as threatening.
- Attempt to divert the class in support of any personal, political, religious, or social agenda.
- Attempt to use one class or an online forum as a forum to complain about another class or defame staff.
- Encourage, by inaction or innuendo, the development of a learning environment that is fractious, disrespectful of others, or inconsistent with the student code of conduct.
2.2 Sexual Violence
No person shall commit an act of sexual violence against any other person or threaten another person with sexual violence. This includes but is not limited to, sexual assault, sexual harassment, stalking, indecent exposure, voyeurism, degrading sexual imagery, distribution of sexual images or video without consent, cyber harassment and cyber stalking.
3. STANDARDS OF CLASSROOM CONDUCT
Students will ensure that their conduct in the classroom contributes to a productive learning environment. Students are expected to refrain from promoting their personal, religious, political, social, or business agendas either during class time or in the online environment.
3.1 Participation and Conduct
- Participate cooperatively in classroom activities.
- Bring any concerns about any class situation or about the course to the attention of the faculty in a timely manner, and in an atmosphere that is non-confrontational and respectful of issues of confidentiality. Specifically, students should avoid repeated in-class interruptions that disrupt the progress of learning.
- Comply with College regulations regarding the prohibition of food and drink in the classroom.
- Not be impaired by drugs, marijuana or alcohol.
Students are not permitted to photograph or videotape except with prior permission from faculty and the entire class. This includes using cell phones for these purposes. Due to privacy laws, it is a violation to post audio, video or photographs of faculty, fellow students, clients, children, or community members on any social network without explicit permission.
The Heritage College campus is a non-smoking facility. Please respect the Heritage College community by disposing of all tobacco and marijuana products appropriately before entering our campus. If you are going to smoke during a break, please do so further than three meters from an entrance to the campus building.
3.4 Personal Belongings
Heritage College is a safe and secure campus; however, students are responsible for ensuring that their personal belongings are taken care of.
Leave your bag unattended
Leave your locker open
Leave your personal belongings around where others can access them
Keep knowledge of a theft to yourself – report it!
And remember to ALWAYS keep your valuables out of sight!
3.5 Heritage College Social Spaces
- Be respectful of noise levels as classes and meetings are in session in close proximity.
- Please be respectful and keep your shoes and food off the furniture.
- Please do not move furniture so that it blocks doorways or corridors.
- Please be courteous and place your recyclables and waste in the appropriate containers.
4. CONDUCT RELATING TO ACADEMIC PERFORMANCE
4.1 Classroom Activities
Students should complete assignments, projects, and any other classroom activities set by the faculty for evaluation, on time. If a student is unable to complete the work in the designated time, they should discuss this matter with the faculty in advance of the due date.
Students must comply with the laws regarding copyrights, trademarks, and intellectual property; as well as with licensing agreements pertaining to the use of print materials, software, databases, etc. and with the College’s copyright policy.
5. Dress code and Uniform
- Students enrolled in the Pharmacy Assistant or Medical Office Assistant & Unit Clerk programs are required to wear college-designated uniforms while attaining labs (mandatory from Lab 2 onward, please refer to your program timetable), and during all practical skill sessions.
- Each student will receive one uniform. In the event their uniform needs repair or replacement, students are liable for it. Uniforms are considered student property and can be kept with them at the end of program.
6. Attendance and late arrival
Students must attend class to meet the requirements of the program they are enrolled in. The College recognizes that, as adult learners, students will make individual decisions regarding attending classes. However, the College expects that students understand and accept that there may be consequences resulting from their decision not to attend.
- The maximum number of absences per instruction is 3 days. If a student misses more than 3 days with valid reasons, the student has to make up these days with another group in their program in order to meet the prerequisites to graduate.
- If a student misses more than 3 consecutive days without excuses, the College will suspend the student’s enrollment and contact them via a written letter to formally warn them. If the College is not able to reach student , the College will consider the student withdrawn from their program starting from the date of 4th days of absence.
- Students who arrive after 10 min from the start of a session will be marked as late,” L”. However, Late arrivals are expected to join their group/session, causing minimal disruption, and should discuss their reason for lateness with the instructor at the next break or close of the session. This will be recorded on the student’s attendances sheet.
- Occasionally, in extreme circumstances (e.g. an ongoing class exam, or lab work), a late student may be refused entry to his/her class. The student is expected to take the exam during a class break, or they would need to make arrangements with their instructor to take the exam before their next class. Should this occur, the student is expected to report to the college in writing the reason of coming late.
- Students who need to leave a class early for any reason must notify their instructor prior to the class starting. Students will not be given the authorization to leave lessons early or leave the site until approved by the instructor.
- Students who have been marked late for three (3) class sessions will be considered equivalent to having received one (1) absence.
- Attendance will be taken after 10 minutes after the beginning of every session. Students must sign in every time they attend or the instructor will mark them late or absent
7. RELATIONSHIPS OUTSIDE THE CLASSROOM
- Relationships outside the classroom refers to student interactions in such areas as Learning Resource Centres, lounges, cafeterias, and other College spaces designed for students to use, either for study, for access to services, or for socializing and to interactions that occur off campus in activities sponsored by the College, such as placements, clinical settings, and field trips.
- Behaviours that are inappropriate inside the classroom are equally inappropriate outside the classroom and students are expected to demonstrate courtesy and respect in all their interactions with other students, faculty and staff, including the communications on the internet and the College’s Online Learning Platforms.
8. College Property and Resources
- Students will comply with College rules and regulations governing areas designed for common student use (includes property within and outside of school premises) and will co-operate with College staff in applying those rules and regulations.
- Students will treat books, computers, and all other materials and equipment provided by the College for student use with care, and will refrain from any activity that in any way damages, defaces, or negatively affects the usefulness of the material or equipment.
9. Academic Integrity Policy
Academic Integrity: the fundamental ethics of scholarship and knowledge creation and transmission, including the principles of honesty, respect for truth and knowledge, fairness and responsibility.
Academic Dishonesty: any act that breaches one or more of the principles of academic integrity identified in the definition, above, or the policy statement, below. Acts of academic dishonesty may include but are not limited to the following types:
- Academic Fraud: impersonating or allowing the impersonation of an individual for the purposes of completing an in-person examination or interview; submission of falsified records or documents, such as academic transcripts, credentials, letters of reference or medical certificates.
- Cheating: the possession or provision of unauthorized aids, assistance or materials in the preparation of assignments, during examinations or in the completion of practical work (in clinical, practicum or lab settings), including but not limited to the following:
- Copying or attempting to copy the work of another during an examination
- Communicating work to another student during an examination
- Possession of unauthorized aids notes or electronic devices or means during an examination
- Unauthorized possession of an examination or answer key
- Submission of a substantially similar assignment/test by two or more students, except in the case where such submission is specifically authorized by the instructor.
- Misuse or misrepresentation of sources: presenting source material in such a way asto distort its original purpose or implication(s); misattributing words, ideas, etc.to someone other than the original source; massaging or manipulating research findings or data; suppressing aspects of findings or data in order to present conclusions in a light other than the research, taken as a whole, would support.
- Plagiarism: presenting or submitting as one’s own work the work, research, words, ideas, artistic imagery, arguments, calculations, illustrations or diagrams of another person or persons without explicit or accurate citation or credit; this includes submission of purchased material as well as material in which the student has permitted someone else(a fellow student, tutor, mentor or teaching assistant, friend, etc.)to contribute unacknowledged.
- Self-plagiarism: submitting one’s own work for crediting more than one course without the permission of the instructors, or re-submitting work, in whole or in part, for which credit has already been granted.
- Taking unauthorized possession of the work of another student (for example, intercepting and removing such work from a photocopier or printer, or collecting the graded work of another student from a stack of papers)
- Falsifying one’s attendance in a course
- Modifying graded, returned material, then submitting it for re-grading
- Deliberately disrupting an examination or assessment, such as by causing a false fire alarm
- Assisting or attempting to assist another person to commit any breach of academic integrity
9.1 PENALTIES FOR VIOLATIONS OF THE ACADEMIC INTEGRITY POLICY
9.1.1 First and Second Offense
- Completion of a replacement assignment/ test (the same or a substitute)
- A reduction in the grade earned for the assignment/test (e.g., a 50% reduction)
- A grade of zero on the assignment/test, which may or may not lead to failure in the course
- Failure of the course and a notation on the transcript of “FD”
- Non-mastery of the course and a notation on the transcript of “NMD”
- Suspension of the student, effective immediately and for a minimum of one additional semester
- A recommendation to the Director to expel the student from Heritage College
9.1.2 Third Offense
10. Conflicts and Interventions
11. Concerns with Faculty
class with any other faculty member. Instead, they should approach their faculty member directly.
- The Academic Advisor of the program:
- Dawna Hawrysh for Pharmacy Assistant and Accounting & Payroll Administration
- Daoud Abbasi for Retail Administration or Medical Office Assistant & Unit Clerk
- The Director of Heritage College, Khedr Hassan
12. Professional Boundaries
12.1 Students will treat support staff with courtesy and respect
- Maintain a calm and non-confrontational attitude in their dealings with support staff
- Refrain from using email or phone messages to bully or harass college employees
- Honour the professionalism of support staff by accepting a support staff member‘s assessment of the nature and limits of the duties they are able and willing to perform
- disruption of the academic environment
- destruction of property
- misdemeanours or other offences against persons or things
- failure to abide by the college’s regulations and policies.
- failure to respect the rights of others
The Lead Instructor or Director, or a designate, may impose suspension for a period longer than ten days, expulsion from the program, or expulsion from the College.
A copy of the suspension letter must be sent to the Registrar and Security needs to be informed. There are no fee rebates because of a suspension.
13.2 Expulsion from a Program or from the College
14. Tuition and Fees
14.1 Student loans
14.3 Line of Credit
14.4 Admissions Fees
15. Practicum and training
16.1 Complains Procedures
16.1.1 Step 1
16.1.2 Step 2
- Description of the complaint, including time and date
- Employee involved (if relevant)
- Names of witnesses, if any
- Action taken to date, including details Step 1
- Resolution sought
Within seven (7) business days of reviewing the complaint with the student, the administrator will investigate the merits of the complaint, which may include a discussion with any relevant individuals. The investigation will follow any method deemed appropriate.
As relevant, the administrator will give the employee the opportunity to respond in writing to the specific concerns raised by the student within five (5) business days.
If the complaint is deemed to have merit, the administrator will identify a resolution and advise the student(s) and other relevant individuals, in writing.
If the complaint lacks merit, the administrator will inform the student(s), and employee (as relevant) in writing and provide reasons no further action will be taken.
As necessary, the administrator will bring the employee and student together to discuss the situation, clarify the complaint, and develop a strategy to resolve the complaint.
17. Monitoring and Reporting Students' Academic Progress
A minimum grade of 60% accumulating from all courses is required for graduation. This is equivalent to a Grade Point Average (GPA) of 1.0 or a Letter Grade of D or 60 %. Some courses require only student’s attendance to pass, and so a grade of Pass (P) or Fail (F) will be the only grades assigned for that course.
If a student is unable to achieve a minimum average grade of 60% (D), the College may direct the student to retake one or more of the courses with low grades until there is sufficient improvement in the total grade score needed to achieve graduation.
17.1 WITHDRAWAL FROM CLASSES AND PROGRAM
Students wishing to withdraw from a program or course must notify the academic department.
Depending on the period of attendance, students may be eligible for a refund according to the Tuition Refund Policy.
The period of attendance is calculated from the day on which the first classes start.
17.2 EXAM REWRITE POLICY