Nonviolent Crisis
Intervention Verbal
Deescalation Certification
Course Length
8 credit hours
Schedule
Saturdays from 9 am to 1 pm Mountain
Cost
$375
Nonviolent Crisis Intervention Verbal Deescalation Certification Summary
The Crisis Prevention Institute’s Non-Violent Crisis Intervention (NVCI) Training is an internationally-recognized training course that prepares students to de-escalate hostile or dangerous situations. NVCI training was designed for professionals who work with high-risk individuals, such as social workers, addictions counselors, law enforcement, security services, healthcare workers, teachers, and education assistants; though the skills taught can help anyone who works in situations involving harassment, mental illnesses, aggression, or cultural violence at their place of work.
This module covers the Verbal Deescalation Training portion of the CPI Blue Card.
NVCI training includes:
- How to identity crisis development and behaviours
- How to intervene in crisis moments to faciliate de-escalation
- How to communicate, verbally and non-verbally, with those in a crisis situation
- Verbal de-escalation techniques
- Setting limits and boundaries
- Professional Distancing
- Planning for difficult conversations
- Managing safety in workplaces
- Post-crisis and follow-up
- Trauma Informed Care
About the Instructor
Kathy DuGray joined the Heritage College team in 2023. With 40 years of experience in the Human Services industry, she has trained hundreds of students in both verbal deescalation and physical restraints. Kathy understands the critical role NVCI training plays in keeping both staff and clients safe.
Mode of Delivery
NVCI Training is 100% Online via Zoom by a CPI-certified trainer. This module covers the Verbal Deescalation Training portion of the CPI Blue Card.
There is 4-hours of self-study completed before the course; and 4-hours of in-class training with the CPI-certified trainer, resulting in a total of
Please note: Heritage College does not offer online registrations for the physical holds portion of NVCI Training due to the online nature of this class. Students interested may email info@heritage-college.ca to inquire about holds training dates and times.
Upcoming Delivery Dates
- April 27, 2024
- May 25, 2024
- Course Length: 4 hours over 1 day live lecture, 4 hours self-study
- Schedule: Saturdays from 9 am to 1 pm
- Course Cost: $375
