Nonviolent Crisis
Intervention Verbal
Deescalation Certification
Nonviolent Crisis Intervention Verbal Deescalation Certification Summary
Enhance Your Skills with Local Training in Western Canada
Heritage College is proud to offer the Crisis Prevention Institute’s (CPI) Nonviolent Crisis Intervention (NVCI) Training. This internationally-recognized course equips students with the skills needed to de-escalate hostile or dangerous situations effectively. Our NVCI training is ideal for professionals in high-risk fields such as social work, addiction counseling, law enforcement, security services, healthcare, and education, as well as anyone who faces challenging interactions at work.
Please note: Due to the CPI’s rules and regulations regarding NVCI Training, Heritage College in unable to offer individualized training sessions. However, companies and organizations requiring the training of multiple employees can and will be accommodated. Please fill out the Application Form so a member of the Heritage College team can follow-up with you.
What You Will Learn
Our Verbal Deescalation Training module, part of the CPI Blue Card certification, includes comprehensive training on:
- Identifying crisis development and behaviors
- Intervening during crisis moments to facilitate de-escalation
- Effective verbal and non-verbal communication during crises
- Applying verbal de-escalation techniques
- Setting limits and boundaries
- Practicing professional distancing
- Planning for difficult conversations
- Managing workplace safety
- Post-crisis follow-up strategies
- Understanding Trauma Informed Care
Certification and Benefits
This certification is valid for 2 years from the training date.
Your CPI Blue Card and the CPI Nonviolent Crisis Intervention Training Participant Workbook will be mailed to the address you provide to Heritage College.
Mode of Delivery
Part 1: Self directed online modules (up to 4 hours) that must be completed before live portion
Part 2: 6 hours of live training with a certified trainer
This module covers the Verbal Deescalation Training portion of the CPI Blue Card.
Please note: Heritage College does not offer online registrations for the physical holds portion of NVCI Training due to the online nature of this class. Students interested may email info@heritage-college.ca to inquire about holds training dates and times.
- Course Length: 6 live instructional hours and self-directed online modules
- Course Cost: Contact Heritage College
