BUSINESS ADMINISTRATION & MANAGEMENT Diploma
Start your new career in business in only 44 weeks

Becoming a manager, entrepreneur, or small business owner
Elevate your business career with Heritage College’s 44-Week Business Administration & Management diploma! Whether you aspire to pursue a managerial career in finance, business, healthcare, public administration, recreation, cultural organizations, or the non-profit sector, our dynamic program is tailored to your ambitions.
In Heritage College’s Business Administration & Management program, students delve into a diverse range of topics essential to contemporary business leadership. The program’s core focus is on cultivating critical thinking skills and imparting a deep understanding of the rules and procedures that underpin effective business management. Students also gain insight into both micro- and macro-economics. Throughout the course, strategies are honed to empower students to organize, plan, and devise effective business strategies, grounded in industry best practices and fortified by the development of critical business auditing skills.
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Furthermore, Heritage College’s Business Administration & Management program includes a valuable three-week work experience opportunity in a local business or non-profit. This hands-on experience enables students to directly apply their acquired skills in a professional context, granting them practical insights into real-world industry operations.
Upon graduation, you will continue to benefit from unwavering support provided by Heritage College’s Career Services department. This support encompasses comprehensive assistance for job searches, meticulous reviews of your resume and LinkedIn profile, and expert guidance for interview preparation
Set forth on your path to a thriving business administration career today by enrolling in Heritage College’s ten-month Business Administration & Management program.
Program Details
Upcoming Start Dates
- Nov 12, 2024 – Online Evenings
- Jan 28, 2025 – Online Evenings
- Apr 8, 2025 – Online Evenings
Course Length: 44 Weeks
- 945 Total Hours
- 825 Theory | 120 Practicum
Course Offered
- In-Class
- 100% Online @ 492 Hours Synchronous, 333 Hours Asynchronous
Program Outline
- Introduction to Microsoft Office
- Business Communication
- Business Mathematics
- Organizational Behaviour
- Marketing Management
- Introduction to Economics
- Financial Accounting I
- Financial Accounting II
- Human Resources Management
- Business Law
- Entrepreneurship
- E-Commerce
- Student Employment Strategies
- Practicum
Graduation Requirements
To successfully graduate from the Business Administration and Management certificate program, students must:
- Achieve a minimum mark of 60% across all of the module assignments, exams and practicum assessment
- Successfully complete all 120 practicum hours
- Your account must be in good standing with Heritage College
Practicum Requirements
Business Administration and Management diploma program students complete their education with 120 hours of practicum experience at a partner institution. To participate in the practicum, students must satisfy the following prerequisites.
- Police Information Check (Clearance) of Criminal Record
- Achieve a minimum mark of 60% across all of the theory module assignments and exams
- Your account must be in good standing with Heritage College
Upon completion of Heritage College’s Business Administration & Management program, graduates acquire the necessary administrative and managerial knowledge to tackle the daily challenges encountered by managers across various industries. Throughout this comprehensive ten-month program, you will:
- Develop your skills as a manager, team leader, and entrepreneur.
- Study key aspects such as human resources, marketing, and financial accounting, preparing you for diverse roles within today’s dynamic business environment.
- Explore the wide range of business roles that business administrative professionals can fulfill, including sales management, human resources, marketing, and financial management.
- Acquire a thorough understanding of the regulations and laws governing business practices across Canada.
By enrolling in Heritage College’s Business Administration & Management program, you will be equipped with the skills and knowledge necessary to excel in the field of accounting, payroll, and bookkeeping and human resources.
Heritage College’s Business Administration & Management diploma has two delivery methods:
- In-Class: Three days a week at Heritage College’s Northeast Calgary campus.
- Online: Three days a week. Lectures and theory delivered online, including online assessment. Online classes are composed of 492 hours of synchronous learning, and 333 hours of asynchronous learning.
This program combines lectures, visual aides, hands-on learning via practical exercises, projects, exams and group discussions into an accessible learning experience. Validation of knowledge is done through through exams, practical tests, projects, and practicum evaluation.
No high school diploma? No problem!
Heritage College does not require a high school diploma for our mature admissions pathway.
- Applicants must be at least 18 years of age (for residents of Alberta and Saskatchewan) or 19 years of age (for residents of British Columbia and Manitoba) when they submit their application.
- Applicants must demonstrate minimum academic achievements by submitting one of the following:
- an Alberta high school diploma, verified by transcript
- a non-Alberta high school transcript from another province in Canada
- a General Equivalency Diploma (G.E.D.)
- Applicants must have a current (completed within the previous three months) Police Information Check (PIC). This check must be submitted before admittance to the program. The existence of a criminal record may postpone or prevent fieldwork placements, therefore subsequently affecting a potential student’s successful completion of the program.
- Applicants must successfully complete an interview with the Program Lead, which will determine a potential student’s personal suitability to the program goals and outcomes.
- Applicants must demonstrate a minimum level of computer knowledge and skills.
- Applicants must be at least 18 or 19 (for residents of British Columbia and Manitoba) years of age when they submit their application.
- Applicants must have been out of school for at minimum of one (1) year
- Applicants must successfully complete an interview with the Program Lead, which will determine a potential student’s personal suitability to the program goals and outcomes.
- Applicants must successfully pass our Wonderlic Skills Test with a minimum passing mark of 20
- Applicants must demonstrate English proficiency by either:
- passing our Wonderlic Test
- the successful completion of English 30-1 (or equivalent)
- Transcripts demonstrating the successful completion of, at minimum, one year (two semesters) of full-time post-secondary education at a school where English was the primary language of instruction
- Demonstrating a Canadian Language Benchmark of at least Level 7, or any equivalent exam through one of the following assessments:
- Duolingo 105
- Test of English Language Fluency (TOEFL) 77
- Applicants must submit a current (completed within the previous three months) Police Information Check (PIC). This check must be submitted before admittance to the program. The existence of a criminal record may postpone or prevent fieldwork placements, therefore subsequently affecting a potential student’s successful completion of the program.
- Applicants must demonstrate a minimum level of computer knowledge and skills.
You can find additional information about our admission requirements on our Admissions Page.
Your education is one of the most important decisions you make in your life. It’s an investment in your future, and it can pay you back in dividends.
At Heritage College, we work with you to ensure you can afford the education you need to transform your life. We have helped many students get financial aid, and our team is ready to help you make the right decisions for your future as well.
Our admissions team will work with you to determine the options that best fit your own personal financial needs and situation. This program is eligible for Canada Student Loans, other forms of government funding, and scholarships. We can advise you on Provincial Student Aid, personal lines of credit, RESPs, and our own in-house student financing. We work with you to ensure you are securely funded before you start your program, so you start your program confident you will be able to see it through to the end.
You can visit our Tuition and Financial Aid page for more information on how we can help you afford your education. Please also visit our Scholarships and Grants Page for information about current financial aid opportunities exclusive to Heritage College students.
Heritage College’s Business Administration & Management program is eligible for government funding and student loans in:
- Alberta
- British Columbia
- Saskatchewan
- Manitoba
- Ontario
- Quebec
- New Brunswick
- Newfoundland and Labrador
- Nova Scotia
- Northwest Territories
The Business Administration & Management program at Heritage College is an approved Vocational Program licensed by Alberta Advanced Education.
Your future career opportunities
The employment opportunities for Business Administration & Management graduates are projected to have grown by 22 percent between 2008 and 2021, which is much faster than the average across all other occupations. Companies of all sizes, from small businesses to large enterprises, are consistently seeking managers, sales experts and administrative staff to help them maintain their daily operations.
Canada’s administrative and managerial field is vast and offers graduates an incredible potential for personal and career growth. Graduates of this Business Administration & Management diploma program can access further training and certifications to move from this diploma’s entry-level opportunities into more advanced positions within the public and private sectors. With experience and credentials, Business Administration & Management grads can progress towards advanced careers and increase their earning potential, including progress towards highly sought-after MBA programs. Beginning with a diploma program, a Business Administrator or Manager can become a highly sought-after executive professional.
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Business administration & management course descriptions
This is only an outline of our Business Administration & Management program. For more information about our curriculum, please contact our admissions advisers.
BAMMO: Introduction to Microsoft Office
This course will introduce students to the basic principles of the Microsoft Office Suite. This course is split into different modules, which students can complete individually. The modules are as follows:
- Windows Introduction
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
BAMBCOM: Business Communication
This course will cover the various topics needed to strengthen the student’s ability to communicate effectively in a professional workplace environment. Students will learn how to improve the written and verbal communication skills required by various business matters. Students will examine business writing and compose multiple letters and memos in a corporate context. Students will further practice their communication skills by analyzing persuasive and effective business writing, executive summaries, and oral presentations.
BAMMATH: Business Mathematics
This course will review the math fundamentals required in daily business activities and other math techniques needed to solve common calculation challenges encountered in business. Topics covered include business classifications, ratios, percentages, proportions, marketing math, simple and compound interest, assets and liabilities, equity accounts, trial balance, annuities, loans, and mortgages. Students will also learn essential accounting concepts and procedures, including basic and expanded accounting equations, adjusting and closing entries, and the complete accounting cycle.
BAMORG: Organizational Behaviour
This course reviews organizational behaviour, individual behaviour and learning, employee motivation and rewards system theories, group dynamics, team-building and decision-making, conflict resolution strategies, organizational changes and development, and organizational structure and design.
BAMMARK: Marketing Management
This course introduces strategic marketing, including customer satisfaction and retention, identifying and evaluating strategic opportunities, utilizing market information, understanding buyer behaviour, competitive analysis, and targetted marketing. Students will also focus on sales promotion, managing sales force and brands, preparation and presentation of a comprehensive marketing plan.
BAMECON: Introduction to Economics
This course introduces various micro- and macro-economic concepts such as supply and demand, elasticity, inflation, gross domestic product, monetary and fiscal policy, market structures and externalities. Students will also study the basic understanding of the effect and relationship between unemployment and the Consumer Price Index.
BAMFACC-1: Financial Accounting I
Financial Accounting I introduces students to financial accounting from the perspective of someone who makes financial and accounting decisions based on financial information. The course includes an introduction to the accounting framework, generally accepted accounting principles and financial statements.
Students in this course learn financial accounting principles using GAAP (Generally Accepted Accounting Principles), accounts receivable, sales and inventories, cash flow statements, and analysis of financial statements.
BAMFACC-2: Financial Accounting II
This course provides students with a comprehensive understanding of the accounting cycle and its many facets. This course helps students rationally apply the financial accounting topics covered in Financial Accounting I. The topics of this course include accounting for partnerships and corporations, stocks and dividends, retained earnings, merchandise inventory, and property, plant, equipment and intangible asset evaluation.
BAMHRM: Human Resources Management
This course covers the strategic importance of human resources management, including job analysis and job design, human resource planning, the legal requirements of hiring, diversity in the workplace, recruitment, selection, orientation training, development and career planning, performance appraisal, compensation management, employee benefits, health and safety in the workplace, managing employee relations, and union-management framework.
BAMLAW: Business Law
This course covers the legal framework of businesses in Canada. Students learn how to comply with applicable business laws and the regulations they may encounter as part of their business’ daily operations. Students learn about the Canadian legal system and its structure, tort law, contract law, the Sales of Goods Act, consumer protection in Canada, and employment laws and regulations.
BAMENTR: Entrepreneurship
This course covers the essentials of starting a small business, the legal structure of businesses, financing alternatives and business valuation. This course is centred on developing a business plan for a small business.
BAMECOM: e-Commerce
This course will allow students to examine how the internet is rapidly becoming one of the primary mediums for commerce, from small businesses to multinational corporations. Topics covered include an overview of e-commerce; digital marketplaces including auctions and portals; online marketing and consumer behaviour; business-to-business e-commerce; e-government; e-learning; e-commerce security; payment solutions and order fulfillment; e-commerce security; e-commerce strategy and global issues; legal, ethical and tax issues; and launching an e-commerce business.
BAMEPW: Student Employment Strategies
This course teaches job search skills and helps students understand the labour market. It includes coaching in writing effective resumes and cover letters. Students also participate in mock interviews to correct and refine skills, increasing employment readiness.
Topics include:
- Portfolios
- Job search strategies
- Resume and cover letter writing
- Mock interviews and retrospective reviews
- The role of social media in job hunting
BAMPRA: Practicum Placement
A practical section of a course of study.
It’s a not-paid period that students need to spend to provide them with the opportunity to apply the knowledge they’ve acquired in the classroom into practice with practical, hands-on experience in a professional setting.
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